On February 10th 2016, the Health Authority of Abu Dhabi won the best National Healthcare Application Award. The HAAD claimed the award at the World Government Summit during the best m-government service award ceremony.
Smart Cube signed a contract to revamp the HAAD mobile applicationa year ago in an aim to improve the quality of services and quickly respond to peoples’ needs. This initiative is also in line with the UAE government’s vision for a future in which the government offers people services 24/7 and focused on delivering high-quality customer services at the touch of a button.
The mobile application was promptly executed and the finished mobile application of HAAD includes several services for public. One service is called the m-booking, which is a customer service ticketing system that reduces customer waiting time, improves time efficiencies and increases organizational productivity. The vaccination record and tracking that enables users to access information on specific vaccines and also a log of their individual vaccination history. In addition to new features in the application,patients can access the cost of each medical transaction and rate healthcare professional performance.
Besides the services for members of the public, the application also includes a ‘Professionals’ section designed to provide healthcare professionals with valuable information, as well as a number of functional features that will enable them to apply for exam bookings, obtaining good standing certificates or even Healthcare Professional Licensing transfers.